Design FAQs

Due to the bespoke custom handmade process of the printed products, there can be variations from your digital proof to the printed items. While we strive for accuracy from the digital proof to the printed and shipped item, please note that variations may occur. Slight variations in line thickness and coverage may occur and this will not be considered a defect in printing. 

Other information to keep in mind:

  • Design Note: The design might be stretched a bit to fit the cup. Most products are printed by hand (not mass produced by machinery), slight differences in technique, pressure, and application can lead to variations in the print.  Conditions such as humidity, temperature, and drying times can influence the outcome of prints, leading to unique variations.
  • Ink Info: Our screen-printed items use inks that dry by evaporation. There might be a slight residual odor from the drying process, which is normal and not a defect.
  • Color Accuracy: We try to represent cup and ink colors as accurately as possible, but variations in monitors and screens mean the colors might look different in person.
  • Scratches & Scuffs: Minor scratches and scuffs on plastic products can happen during production, printing, stacking, and shipping. These are common and not considered defects. While we do our best to prevent them, customers should be aware of this risk.
  • Surface Variability: The materials being printed on can have natural variations in texture, absorbency, and color, affecting how the print looks.